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Send a message to the user straight away, then carry on.

Push Message

Push Message is the processor that sends a message back to the user.

Basic usage​

Push Message sends the configured message immediately, then continues to the next processor.

Configuration​

The node's property panel:

The Push Message property panel: Message is required, plus Template, a Flush toggle and Payload

Name​

The name shown on the canvas, used to identify this processor within the workflow.

Description​

Explains what this processor is for, making the workflow easier to read.

Properties​

Message (required)​

The text to send to the user. Supports Literal, Expression and Template value types; see Expression introduction — resolving values.

Template​

The message template, defining how the message is presented. Use it for richer formats such as buttons, images and quick replies.

Flush​

Whether to flush the reply buffer immediately. Defaults to false.

The reply buffer accumulates messages from several Push Message nodes — Push Message 1, Push Message 2, Push Message 3 and so on — and only flushes once the turn completes, as in this diagram:


ValueBehaviourSuits
falseAccumulates every intermediate message and flushes only at the end of the turnDefault conversational behaviour, and third-party chat platforms (LINE, Discord)
trueFlushes the buffer on every intermediate messageCustom SDK interfaces that need immediate visual feedback

Note: third-party chat platforms differ in how their reply tokens work, so turning this on may break behaviour there. Check the platform's own documentation.

Payload​

Additional structured data (metadata, for instance) to push alongside the message, for the frontend to use.

In the Workflow CRD​

- name: proc-push-error-msg
type: push-message
labels:
display_name: Push Error Message
configs:
- name: message
value: The system is busy, please try again shortly.
- name: flush
value: "false"
- name: template
expression: |-
(() => {
return { type: "HINT" };
})()
- name: payload
expression: |-
({ prevError })

flush is a boolean, but in the CRD it is always written as the string "true" or "false".

Automation Tool workflows also use type: push-message, but there it accepts only payload and plays the part of Response.

Relationships​

Success​

Once the message has been sent, the workflow continues from this connection point to the next processor.

Failure​

If sending fails, the workflow continues from this connection point and a prevError variable holds the error.

A worked example​

Report back what the previous node found.

FieldValue
MessageExpression: low_stock.length + ' items are low on stock'
Flushoff

Message can also be written in Template mode to produce a richer message with buttons or images.

Notes​

  • Message supports both Expression and Template, and either can reference any variable already set in the flow.
  • Flush is a toggle deciding whether this message goes out immediately.